Frequently Asked Questions
A GUIDE TO YOUR JEWELLERY
Every detail deserves care
Thoughtful answers to help you choose your piece and care for it through the years.
A question of your own?
Contact usHow do I choose my ring size?
Available sizes are shown on each ring page using European sizing. Select your size before adding the piece to your bag. If you are unsure, contact us before ordering for help choosing the right size.
How can I check availability?
Select an available size on the product page. Unavailable sizes are disabled. If your size is not listed, contact us to ask about availability.
Where can I find delivery information?
Enter your address at checkout to see available delivery options and their cost before payment. Contact us before purchasing if you need to confirm delivery timing for your destination.
How should I care for my jewellery?
Store each piece separately in a lined box and avoid contact with perfume, detergents and chemicals. Use a soft, dry cloth and ask about care for your specific gemstone before using a cleaning solution.
How can I ask about exchanges or resizing?
Contact us with the piece name, size and order number if available to discuss the applicable options and conditions. Resizing availability depends on the design of the piece.